Lifecycle assurance
Enterprise care & support.
Every Nova Being is backed by comprehensive 3-year enterprise care, guaranteed 24/7 technical hotlines, and overnight modular hardware dispatch.
Modular hot-swap warranty
Any worn actuator, tactile fingertip pad, or battery pack is covered under our 3-year zero-cost warranty. Field engineers dispatch immediately.
OTA model upgrades
Monthly neural network weight optimisations and ROS 2 patches delivered cryptographically over Wi-Fi 6E to your local compute cluster.
Priority 24/7 hotlines
Direct access to senior robotics field engineers via phone, private Slack channel, and encrypted video telepresence.
Need immediate technical assistance?
Our engineering ops desk is available 24 hours a day, 365 days a year for verified Being serial holders.